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And to be great at building those Big Relationships, you have to know something about your Light and your Shadow, as Parker J Palmer makes clear:

A leader is a person who has an unusual degree of power to project onto other people his or her shadow or his or her light...
A leader is a person who must take special responsibility for what is going on inside him or herself lest the act of leadership create more harm than good.

Get feedback, use your Support Team – your Shadow may be greater than you believe.

My girlfriend says I frighten her. When she told me this, about six months ago, I was horrified. We seldom argue and when we do I'm never threatening. I've never been violent in my life. But, she said, when I'm in a mood, she's often terrified. What seems like a mere sulk to me is to her a rage so powerful it becomes almost a living thing. It swamps the flat, pushes the air from the rooms and bends out the walls.
I was so confused when she made this claim that I simply discounted it. It just made no sense. It was as if someone had said to me, 'So how does it feel to be made entirely of onions?' Nonsense! So I forgot about it. Anon

The knights mirror Arthur. What's possible for the knights of the Round Table is typically limited by what's possible for Arthur.

The knights can usually tell what Arthur will:
  • or will not listen to.
  • suppress.
  • permit in spite of possible upset in the group.
  • allow in conflict resolution among groups.
  • prefer as important (financial, marketing, research, production, information, relationship, etc.).
  • single out to reframe every problem in its light.

Senior leaders constantly process their experience and activity according to Arthur's personal views. Even though Arthur may not state them explicitly, the knights understand, judging by how Arthur deals with people, with themselves and with others.
Charlie Smith Close
The behaviour of a business's leaders is ultimately the behaviour of the organization. As such, it's the foundation of the culture. As Dick Brown CEO, EDS puts it, "The culture of a company is the behaviour of its leaders. Leaders get the behaviour they exhibit and tolerate. You change the culture of a company by changing the behaviour of its leaders. You measure the change in culture by measuring the change in the personal behaviour of its leaders and the performance of the business".
Larry Bossidy Close