Jack Welch's coach at GE, Noel Tichy, is convinced that this is an essential part of long-term success:
Several years ago, the great disparity between the track records of the corporate winners and losers prompted me to specifically tackle the broader question: Why do some companies succeed while others fail? The answer I came up with is that winning companies win because they have good leaders who nurture the development of other leaders at all levels of the organisation. Therefore, the ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to be leaders and builds an organisation that can sustain its success even when he or she is not around. The key ability of winning organisations and winning leaders is creating leaders.
And Bossidy echoes the message:
The foundation of a great company is the way it develops people - providing the right experiences, such as learning in different jobs, learning from other people, giving candid feedback, and providing coaching, education, and training. If you spend the same amount of time and energy developing people as you do on budgeting, strategic planning, and the financial monitoring, the payoff will come in sustainable competitive advantage.
While Gerstner himself has been given much of the credit for IBM's amazing turnaround, Big Blue's boss clearly recognized that the company's leadership strength extended far beyond his office.
On his watch, a comprehensive approach to building great leaders was crafted, including careful selection, development, and rewards for IBM's best talent. Leaders were held accountable for growing other leaders, and good leadership was viewed as a critical asset to be carefully managed for the best possible return. Gerstner's mandate accomplished much more than saving IBM. It positioned the company for the future by building a deep bench to ensure that Big Blue's dramatic turnaround wasn't just a passing phase.
Gandossy and Effron Close
Goethe Close
Noel Tichy Close
Coaching is the single most important part of expanding others' capabilities. You've surely heard the saying. "give a man a fish, and you'll feed him for a day; teach a man how to fish, and you'll feed him for a lifetime." That's coaching. It's the difference between giving orders and teaching people how to get things done. Good leaders regard every encounter as an opportunity to coach.
Larry Bossidy Close